Hello Sobat Bisnis! It’s time to talk about the migration of WhatsApp Bisnis. This new and improved version of WhatsApp for businesses brings exciting new features and benefits, but it also comes with some changes that you need to be aware of. In this article, we will discuss everything you need to know about the migration process, the new features, and the frequently asked questions about WhatsApp Bisnis.
What is WhatsApp Bisnis?
WhatsApp Bisnis is a messaging app designed for businesses to communicate with their customers. It allows businesses to create a business profile, send automated messages, and use labels to organize their chats. WhatsApp Bisnis also includes features like quick replies, catalog sharing, and customer support chat templates that make it easier for businesses to manage their conversations with customers.
With WhatsApp Bisnis, businesses can provide a better customer experience by responding quickly and efficiently to customer inquiries. It also helps businesses build customer loyalty by creating a more personal and direct communication channel.
Why Should You Migrate to WhatsApp Bisnis?
If you’re currently using the regular WhatsApp app for business purposes, you may be wondering why you should bother migrating to WhatsApp Bisnis. The answer is simple – WhatsApp Bisnis provides a range of new features and benefits that are specifically designed for businesses. Here are just a few of the reasons why you should consider migrating:
| New Features in WhatsApp Bisnis | Benefits for Businesses |
|---|---|
| Business Profile | Allows customers to easily find your business and get important information |
| Automated Messages | Saves time and increases efficiency by sending automated messages to customers |
| Quick Replies | Enables businesses to reply quickly to common customer inquiries with pre-written messages |
| Catalog Sharing | Allows businesses to showcase their products or services with images, descriptions, and prices |
| Customer Support Chat Templates | Helps businesses respond faster to customer inquiries with pre-written messages for specific situations |
As you can see, WhatsApp Bisnis offers a range of new features that can help businesses streamline their communication with customers, save time, and provide a better customer experience overall.
How to Migrate to WhatsApp Bisnis?
Migrating to WhatsApp Bisnis is a fairly simple process, but there are a few things you need to do in advance to prepare. Here are the steps you need to follow:
Step 1: Backup Your Chat History
Before you migrate to WhatsApp Bisnis, it’s important to backup your chat history to avoid losing any important conversations. You can do this by following these steps:
- Open WhatsApp
- Tap on the three dots in the top right corner
- Select Settings
- Select Chats
- Select Chat Backup
- Tap on Backup Now
Once your chat history is backed up, you can proceed with the migration process.
Step 2: Download WhatsApp Bisnis
The next step is to download the WhatsApp Bisnis app from the Google Play Store or the Apple App Store, depending on your device. You can search for “WhatsApp Bisnis” or simply click on the following links:
Step 3: Verify Your Business Account
Once you’ve downloaded WhatsApp Bisnis, you will need to verify your business account. Here’s how:
- Open WhatsApp Bisnis
- Select your country code and enter your business phone number
- Tap on Verify
- Enter the verification code sent to your phone number
- Enter your business name and select a profile picture
- Tap on Save
Once your account is verified, you can start using WhatsApp Bisnis to communicate with your customers.
FAQ: Frequently Asked Questions about WhatsApp Bisnis
Q1: Can I Use WhatsApp Bisnis for Personal Use?
No, WhatsApp Bisnis is designed exclusively for businesses to communicate with customers. If you want to use WhatsApp for personal use, you should download the regular WhatsApp app.
Q2: Do I Need a Separate Phone Number for WhatsApp Bisnis?
Yes, you will need a separate phone number for your WhatsApp Bisnis account. This is because WhatsApp only allows one account per phone number.
Q3: How Much Does WhatsApp Bisnis Cost?
WhatsApp Bisnis is a free app that you can download and use for free. However, there may be some additional costs associated with using certain features, such as sending automated messages.
Q4: Can I Use WhatsApp Bisnis on Multiple Devices?
No, WhatsApp Bisnis can only be used on one device at a time. If you try to register your phone number on another device, your account will be deactivated on the original device.
Q5: What Happens to My Regular WhatsApp Account When I Migrate to WhatsApp Bisnis?
Your regular WhatsApp account will remain active and separate from your WhatsApp Bisnis account. You can continue to use it for personal communication, but you should use WhatsApp Bisnis exclusively for business communication.
Conclusion
That’s everything you need to know about the migration to WhatsApp Bisnis! By switching to this powerful business communication tool, you can take advantage of a range of new features that will help you connect with your customers more effectively. While there may be some changes to get used to, the benefits of using WhatsApp Bisnis are clear. So what are you waiting for? Download WhatsApp Bisnis today and take your business communication to the next level!
