Nomor Traveloka Call Center 24 hours and howto refund tickets
You canvisit the traveloka call center number 24 hours if you experience any issues regarding tickets booked from the traveloka. Traveloka itself is a company engaged in airfare and hotel booking services. But currently Traveloka telah expands its business to penetrate train tickets, buses, car rental, to tourist activities.
Traveloka is one of the largest and best ticket providers in Indonesia. In 2012, Traveloka was established, focusing on utama as a service provider perbandingan airfare. Namun in its development Traveloka changed the direction of its business to reserve flights and hotel rooms.
The field of services offered by Traveloka allows for obstacles to arise. One of them may be a ticket refund. This is likely to be done by the customer when he is not traveling due to other pressing matters. There may also be customers yang meng experience issues when checking in. Therefore, in order to fulfill the services of Traveloka customers, traveloka call center numbers are presented 24 hours.
With a call center that has a24-hour constellation statement, you can file your complaints when you encounter problems. Through this call center, you can do various things, from refunding tickets, asking about traveloka services, information on how to drive, and much more.
Traveloka attaches great importance to customer satisfaction, so it always tries to provide the best service. With 24-hour call center service , it is hoped that all complaints and suggestions from customers can be handled properly. In addition, through Traveloka you can also make electricity payments and bpjs kesehatan.
Get to know the types of call centers
There are two types of call centers known, namely incoming and outgoing. The inbound call center type is a call center that uses phone calls to receive various types of calls from customers. For example, such as a 24-hour Traveloka call center number. This type of inbound occurs very often in companies.
While the outgoing type is a call service performed by a call center operator thatintends different things. Examples such asoffering products, providing information about service changes, and so on. This outgoing type is the opposite of the incoming type.
But at present, the service center has experienced a lot of improvement. One of them is by combininginbound and outbound ten pe. Gabungan between the two can be called a contact center. Contact Center is an evolution of a call center into a multi-channel contact center that can serve customers for 24 hours non-stop.
Traveloka Call Center Number 24 hours
To provide maximum service, Traveloka presents a call center that has a constellation for 24 hours. So for those of you who want to submit complaints or suggestions, please contact the traveloka call center. You can also cancel your ticket or make a refund through the call center.
In addition to using the call center number, you can also contact customer servicevia live chat. Just like call centers, live chat services are alsobased on 24-hour constellations. To contact customer service via live chat, you can visit the official traveloka website.
To do a live chat with customer service you only need to need help at the bottom right of the traveloka website. After that you will be asked to fill in additional question fields. Fill in all the fields and then press send. If there is no error message, the message is sent.
In the meantime, if you want to talk to c u stomore service, you can contact the Traveloka call center number 24 hours. To contact him can be by phone number 0804-1500-308 (Indonesia). Ifyou call the call center, you will be charged a credit fee. So before making calls, you should make sure that the numberh pulses are sufficient.
How to contact Traveloka customer service
There are several ways you can do to contact traveloka customer service. You can customize through whatever you want to contact customer service. Of course, it is tailored to your needs. Because each medium used has its own advantages and disadvantages.
The first way is that you can contact traveloka customer service via live chat. To contact customer service via live chat you just need tovisit the website resmi traveloka. Select the Need Help button, and then follow the steps to complete. You will need an internet connection if you want to contact via live chat.
The second way is tocontact traveloka call center number 24 hours. This is the most appropriate way if you want to get a response quickly. To make a call you will be charged a credit fee. If you don’t have credit, you can contact customer service via social media.
The social media thatTraveloka has is pretty complete. Traveloka’s social media is like Facebook, Instagram and Twitter. You can find Traveloka on Twitter by @traveloka, Traveloka facebook and instagram @traveloka. But it will usually takeyoua long time to get a response if you contact melalui social media.
Another option you can use to contact customer service is via email. This is the last way after going through live chat, 24-hour Traveloka call center numbers, and social media. To display a message by e-mail to Traveloka, namely via the e-mail address cs@traveloka.com.
How to refund tickets on Traveloka
Not infrequently because of different things you want to refund tickets from the traveloka. When refunding tickets, there are of course terms and conditions that apply. As for the information about the terms and conditions, you can look in full on the official traveloka website. Making a refund can make you a little confused.
For that, you can ask about it first through the 24-hour Traveloka call center number. To refund tickets on Traveloka is quite simple. The process will not cause problems. You can refund your ticket online through the traveloka’s official website. Here are the steps to make a refund:
- Visit traveloka.com website.
- Next, sign in with the account you have.
- Enter the order menu.
- Then click on the detail button on the order you want to refund.
- After entering the order details page, simply click on the refund button.
- Accept the terms and conditions
- Fill out the refund form correctly and completely, and then submit it.
If there is incomplete information, the refund process can be hindered. The refund process will take a maximum of five days. So if you use a credit card to make a payment, the money is not paid out in cash. The money will be sent to the credit card used for the payment. As further information that the refund process cannot be cancelled for any reason.
You can also view the refund status on the order details menu. Under proses refund you may want to be contacted by customer service to request additional documents. The automatic refund process will cancel the order. If you still feel confused after reading how to refund above, contact Traveloka’s call center number 24 hours first.
